Sites, cameras, equipment and service orders

What is down, whose order it is, and what changed.

Orders

The order stays with the department that owns the step.

You open it on the site. Each step has a name, a department and a status: opened, waiting, in execution, until someone records the audit.

Service order#4821
  1. 1OpenedDispatch
  2. 2Waiting for executionField ops
  3. 3In executionField ops
  4. 4AuditedQuality

Teams

Access follows the role, not a request.

The organization has departments, the department has teams, the team has members. Each person gets the sites, clients and equipment of their role — and not the rest.

Organization

The operation

Departments

DispatchField opsQuality

Teams

North crewSouth crewOn-callInstall
Each member sees their own slice

Videowall

The shift's wall stays saved.

Live cameras from your sites and zones, in the arrangement this shift uses. The next shift opens the wall. They do not build it again.

Videowall9/9 live00:00:00
CAM-01
CAM-02
CAM-03
CAM-04
CAM-05
CAM-06
CAM-07
CAM-08
CAM-09
PerimeterDocksLobby

Record

You can say who changed it.

Creating, updating, changing or removing a site, a kit, a zone or a member is recorded. The question of who touched it has a time and a name.

Activity log

  • 09:04M. ÁlvaresSite · Pátio Nortecreated
  • 10:11J. ReisKit · DVR-2204updated
  • 11:18SystemOrder #4821audited
  • 12:25C. DuarteZone · Dock 3toggled
  • 13:32A. NunesMember · temp-04removed

What you check on a shift

Four questions the screen can answer.

This equipment is up, at this site.

This order is with this department, on this step.

This shift opens this wall, already arranged.

This change has an author and a time.

The role limits what you see

Sites, clients and equipment arrive through the person's role. Not through a file someone remembered to send.

The picture comes from the site network or the cloud

On site, the wall uses the internal network stream. Off site, it uses the cloud. The person watching does not pick the route.

The event stays with the equipment

Monitoring does not drop a separate report. The record shows up on the site, on the system that changed state.

Dashboard

ROCKET

Sites, wall and orders. That is how the shift gets in.